Aloft Buffalo Downtown

I was very happy with the room. I am very very very pleased that the lady at the front desk was able to move me to a room with two beds, instead of just the single. I had originally booked a single bed, but my Dad asked to come along to see the eclipse at the last minute. I assumed that it would be impossible to change anything with the way hotels were during the eclipse. I brought my own air mattress instead. The staff member asked if we wanted to switch to a room with two beds and was able to make it happen.

Matthew and Joymaka at the front desk were so incredibly kind and helpful. We booked a king and needed a double and Matthew hooked us up with double beds and a balcony! Joymaka was so friendly and helpful. Two wonderful employees!

The room was nice and clean with modern style. Fun place for single/couple stay but for a family stay I'd look elsewhere.

Customer service was excellent

We didn't eat the breakfast....We liked that it was self contained with quite a bit to do just in the complex itself.